We value our customers and thus the quality of services we provide to them, as a result we have ensured that all our operations are  accompanied by support contracts for both services as well as performance guarantees for all the cloud products deployed. Supporting our vendors’ efforts our contracts are flexible and modelled with the customer as priority.

1.    Q: How do create an account?
A: Go to this page https://www.virtualsupportservices/login and click “create a new account”, then just fill in all the needed information and click “create”.  After submitting the form, your account will be confirmed and you will be notified.  
2.    Q: How can I retrieve my password?
A: You can retrieve your password by clicking “forgot password?”. Instruction on password retrieval will be send to your email.
3.    Q: How do I change my personal details or email address?
A: You can easily change all your information on your account.  Go to login page (https://hytestshop.dev.eficode.fi/login) and log in, then click “my account” and “edit”. Here you can change all your contact information.
4.    Q: Security
A: Our web store is secured with SSL certificate. This means the information you input is encrypted and it will not be available for third parties.